Last updated: February 2025

Active Plus RO Water Purifier (“we,” “our,” or “us”) operates this website and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. By using our website or contacting us, you agree to this policy.

1. Information We Collect

We may collect information that you provide directly, including:

• Contact information: name, email address, phone number, and physical address when you fill out contact forms, request a quote, or call us.
• Service-related information: details about your water purifier, RO system, or appliance for service requests and support.
• Communications: records of emails, calls, or messages when you communicate with us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Schedule and deliver sales, installation, repair, or maintenance services.
• Send you service reminders or follow-ups where you have agreed.
• Improve our website and services.
• Comply with applicable laws and protect our rights.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your experience (e.g., remembering preferences or understanding how the site is used). You can control cookies through your browser settings. Disabling cookies may affect some site features.

4. Third-Party Services

We may use third-party services (e.g., analytics or hosting) that collect limited data such as IP address or usage data. These services have their own privacy practices. We do not sell your personal information to third parties for marketing.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as needed for the purposes described in this policy or as required by law (e.g., for service records or legal compliance).

7. Your Rights and Choices

You may:

• Request access to or correction of your personal information.
• Ask us to limit or delete your data where applicable.
• Opt out of marketing communications (if any) by contacting us.

To exercise these rights or ask questions about your data, contact us using the details below.

8. Children’s Privacy

Our services are not directed at minors. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of our website or services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions, requests, or complaints:

Active Plus RO Water Purifier
Physical Address: FF-15 Safal Icon, Behind Suryadarshan Township Soc., Manjalpur, Vadodara
Email: activepluswatersolutions@gmail.com
Phone: +91 9624360021